Contents
Version 3.0, effective 27 September 2026. Governed by Swiss law.
1. Operator and scope
1.1 Operator
These Terms of Service ("Terms") govern the contractual relationship between Alexander Baum, sole proprietor, trading as LuxuryBroker.com, c/o RA Matutis, Rheinstrasse 71, CH-7012 Felsberg, Switzerland (the "Operator"), and any entity or individual accessing or using the platform operated at https://www.luxurybroker.com (the "Platform").
1.2 Scope of the Platform
The Platform is a B2B listing infrastructure for professional brokers, dealers and advisory firms offering high-value assets to an international audience. The Operator is domiciled in Switzerland and the Platform is operated under Swiss law.
1.3 B2B only
Membership and listing capabilities are exclusively available to commercial entities, licensed brokers, authorised dealerships and verified professional firms ("Members"). Consumers within the meaning of Swiss law and EU consumer law cannot acquire a membership or publish listings. Consumers may send buying or placement requests through the Off-Market Desk; such requests are routed to Members as a technical introduction and do not create a contractual relationship with the Operator.
1.4 Acceptance
Members accept these Terms when applying for accreditation, creating an account, ordering a plan or uploading listing materials. Visitors accept them by using the Platform.
2. Nature of the Platform
2.1 Listing and routing infrastructure
The Operator provides an online B2B listing directory and request-routing platform for four asset categories: prime real estate, business aviation, superyachts and automobiles.
2.2 No brokerage, no party to transactions
The Operator acts solely as a platform host and technical intermediary. The Operator is not a licensed real estate broker, financial intermediary, agent or escrow service, is never a party to any negotiation, agreement or transaction between users or third parties, holds no client funds and claims no commission, finder's fee or share of transaction revenue.
2.3 Enquiries
Enquiries sent through listing contact forms are stored in the Member's inbox on the Platform and, depending on the Member's settings, forwarded by email. The Operator applies automated spam protection but does not read, qualify or resell enquiries. The Operator assumes no responsibility for the responsiveness, qualification, financial standing or conduct of counterparties. Upon receipt, the Member is independently responsible for all further communication and statutory compliance.
2.4 No inspection or verification of assets
The Operator carries out basic administrative checks for completeness but does not inspect, appraise or verify legal title, ownership structure or technical condition of any listed asset. Statements about an asset are exclusively the representations of the Member who provided them.
2.5 Availability, prices and no advice
All listings are subject to prior sale, withdrawal or change without notice. Asking prices are set by the Member. Information on the Platform does not constitute financial, investment, legal or tax advice.
3. Accreditation
3.1 Eligibility
Admission is limited to licensed brokers, established dealerships, corporate fleet operators and corporate advisory firms with demonstrable commercial activity.
3.2 Verification
Before activating an account, the Operator verifies the applicant's business details and evidence of active trading in the relevant asset category. The Operator may request an extract from a commercial register or equivalent registry, proof of professional licensing or identification of the authorised representative, and may carry out sanctions screening under section 10.
3.3 Discretion
The Operator may reject any application at its sole discretion without giving reasons.
4. Plans, prices and payment
4.1 Plans
A plan entitles the Member to have a chosen number of listings online at the same time ("places"). A place becomes free again when a listing is removed or paused and can be used for another listing. Plans run for one month or one year.
4.2 Prices
Prices are stated per listing and month and decrease with the number of places, as published on the membership page at the time of the order. Annual plans are invoiced in advance at the published annual price. Price changes apply to new orders and renewals only, never to invoices already issued. The first place is free of charge for verified Members. Plans with more than 50 places are available by individual agreement.
AI-assisted features. Optional AI-assisted features, such as pre-filling a listing from an exposé, are a convenience. The Member checks the result before publishing and remains responsible for the listing. Usage limits may apply, and these features may be limited, changed or discontinued at any time.
4.3 Currency and invoicing
The contractual and invoicing currency is USD. Invoices are sent by email and are available in the account. Payment is made by bank transfer, quoting the invoice reference, or online by card, Apple Pay or Google Pay through Stripe. Bank charges are borne by the Member.
4.4 Start of a plan
A first plan starts as soon as the payment has been received.
4.5 Automatic renewal
Plans renew automatically for the same term unless the renewal is cancelled in the account before the end of the current term. A renewal invoice is sent approximately 14 days before the end of the term and is payable within 30 days. Listings remain online without interruption during this period.
4.6 Late payment
If a renewal invoice is not paid when due, the Member receives reminders. If it is still unpaid 14 days after the due date, the Member's listings are taken offline. They are not deleted and are restored as soon as the payment has been received. The claim for payment remains unaffected.
4.7 Upgrades and downgrades
Additional places are available immediately after payment and are invoiced pro rata until the end of the current term. A reduction in places takes effect from the next term. If more listings are online than the new plan includes, the Member may choose which listings to pause beforehand; otherwise the most recently created listings are paused. Fees for the current term are not refunded.
4.8 Boosts
A boost shows a listing at the top of search results and category pages for the period stated at the time of the order. Boosts are one-off services and are not refunded. If the boosted listing is sold or removed, the remaining boost period can be transferred to another listing of the same Member.
4.9 Promotions and promo codes
Promotions and promo codes apply according to the terms communicated with the respective offer. They have no cash value and cannot be exchanged or transferred. If several discounts apply, only the highest applies. The Operator may end a promotion for future orders at any time.
4.10 Referral programme
If a broker registers through a Member's personal invitation link and pays for a plan, the referring Member receives a credit equal to one month of the new member's plan (up to USD 500 per referral and twelve referrals per year). The credit is deducted automatically from the Member's next invoices and has no cash value. Self-referrals are excluded. The Operator may change or end the programme for future referrals.
4.11 No commission
All commission and transaction value remain with the Member. The Operator claims no share of any transaction.
4.12 VAT
For services provided to Swiss-domiciled entities, Swiss VAT is added where required under the Swiss Value Added Tax Act. Foreign entities account for tax under the reverse-charge mechanism in their jurisdiction.
5. Founding Membership
Accounts approved during the launch phase receive a Founding Membership:
- Unlimited listings free of charge until 31 August 2027;
- No payment details are required;
- Preferential terms for the period after the free phase, communicated to the Member individually;
- The Operator notifies the Member at least 30 days before the free phase ends;
- After the free phase, listings remain online only if the Member orders a plan. Otherwise they are taken offline, not deleted, and no fees are charged.
6. Content and intellectual property
6.1 Ownership and warranty
The Member retains all intellectual property rights in the texts, specifications, photographs, floor plans, brochures and video materials it submits ("Member Content") and warrants that it holds all licences, permissions and releases required to publish them. The Member indemnifies the Operator against third-party claims arising from Member Content. The same applies to any party sending materials through the Off-Market Desk.
6.2 Licence
For the duration of the listing, the Member grants the Operator a non-exclusive, royalty-free, worldwide licence to host, format, display, translate, index and distribute Member Content on the Platform and on the Operator's official channels and social media (including Instagram, TikTok, YouTube, LinkedIn, X, Facebook and WhatsApp Channels) for promotional and editorial purposes, and to sublicense it to these platforms to the extent technically necessary. Listings marked as off-market or confidential are not distributed outside the Platform without the Member's prior written consent.
6.3 Formatting assistance
Where the Operator, at the Member's request, formats a listing from files, PDFs or links, it does so on behalf of the Member and publishes the listing directly. Such assistance is voluntary and not part of the plan. The Member remains responsible for the accuracy, completeness and legality of all published listings and can edit or remove them at any time.
7. Accuracy of listings
7.1 Up-to-date listings
The Member keeps its listings accurate and removes sold or withdrawn assets without delay. The Operator may ask the Member to confirm that a listing is still available and may take listings offline that are demonstrably outdated or not confirmed.
7.2 Price history
Price changes are recorded. Price reductions and the previous price are displayed publicly on the listing for a limited period, and users who saved a listing as a favourite may be notified of a reduction.
7.3 Statistics and quality score
Statistics, reports and quality scores are provided as guidance, without warranty as to completeness or accuracy.
8. Account security
The Member keeps its access credentials confidential and is responsible for activity in its account. Sign-ins are protected by a code sent by email. The Member informs the Operator without delay of any suspected misuse. The Operator may end sessions, remove trusted browsers or block access to protect an account or the Platform.
9. Indexing, scraping and AI
9.1 Permitted indexing
Search engines and public AI discovery agents (for example Googlebot, Bingbot, GPTBot, PerplexityBot, ClaudeBot) may index and cite public URLs in accordance with the published robots.txt.
9.2 Prohibited scraping
Systematic harvesting, mass scraping, automated extraction of member directories, copying of listing media for competing databases, and use of Platform data to train proprietary AI models without prior written consent are prohibited.
9.3 Contractual penalty
Anyone who wilfully breaches section 9.2 owes a contractual penalty of CHF 10,000 per violation or per day of unauthorised processing (Art. 160 ff. Swiss Code of Obligations). Payment does not preclude claims for further damages or injunctive relief.
9.4 External links
The Platform may link to third-party websites, virtual tours or documents hosted by Members. The Operator has no control over them and accepts no liability for their content or privacy practices.
10. Sanctions and anti-money laundering
10.1 Sanctions
The Member warrants that neither it, its beneficial owners, key personnel nor the asset owners it represents are subject to sanctions administered by the Swiss State Secretariat for Economic Affairs (SECO) or equivalent bodies (UN, EU, OFAC).
10.2 AML
The Member is solely responsible for its own know-your-customer and anti-money laundering obligations under the Swiss Anti-Money Laundering Act or other applicable law in connection with its transactions.
11. Data protection and confidentiality
11.1 Data protection
Personal data is processed in accordance with the Swiss Federal Act on Data Protection and, where applicable, the EU GDPR, as described in the Privacy Policy. Databases are hosted in Switzerland.
11.2 Confidentiality of off-market information
Information marked or communicated as off-market or confidential must be kept confidential and must not be used to bypass the listing Member or the submitting party. The Operator discloses the identity of a party submitting an off-market request only with that party's consent.
12. Liability
12.1 Mandatory law
Nothing in these Terms excludes liability for intent or gross negligence (Art. 100 Swiss Code of Obligations).
12.2 Exclusion
To the extent permitted by law, liability for slight or medium negligence, indirect or consequential damage, lost profit, reputational harm, data loss and business interruption is excluded.
12.3 Cap
The Operator's aggregate liability per contract year is limited to the higher of the fees paid by the Member in the preceding twelve months or CHF 5,000.
13. Term, cancellation and account deletion
13.1 Cancellation by the Member
The Member can cancel the renewal of its plan in the account at any time before the end of the current term, or by email to [email protected]. The plan then ends at the end of the current term.
13.2 Account deletion
The Member can delete its account in the account settings. Listings are taken offline, personal data is deleted or anonymised, and open renewals are cancelled. Invoices and accounting records are kept as required by law. Amounts already due remain payable.
13.3 Suspension and termination by the Operator
The Operator may suspend access or terminate a membership with immediate effect if a Member breaches material provisions of these Terms (in particular sections 6.1, 9.2 or 10), becomes subject to sanctions or insolvency proceedings, or if credible claims of infringing or unlawful content are raised against its listings.
14. Changes to these Terms
The Operator may amend these Terms. Members are informed by email at least 30 days before material changes take effect. A Member who does not agree may cancel its plan with effect from the date the changes take effect. Changes to prices are governed by section 4.2.
15. Governing law and jurisdiction
15.1 Governing law
These Terms and all legal relations between the Operator and users are governed exclusively by substantive Swiss law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
15.2 Jurisdiction
The exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Chur (Canton of Graubünden, Switzerland).