Privacy | Data Protection & Swiss Discretion

Data Sovereignty & Institutional Discretion.
At LuxuryBroker.com, protecting your privacy and maintaining absolute discretion is our highest priority. This policy defines how we process and protect personal and corporate data in strict accordance with the Swiss Federal Act on Data Protection (FADP/DSG) and, where applicable, the GDPR.

I. Data Controller

The entity responsible for data processing at LuxuryBroker.com is:

A. Baum
c/o RA Matutis
Rheinstrasse 71
CH-7012 Felsberg
Switzerland

Contact:
Phone: +41 43 200 22 22
WhatsApp: +41 76 505 88 80
E-Mail: [email protected]

II. Categories & Purposes of Processing

2.1 Institutional Vetting: We collect names, professional credentials, and corporate extracts to maintain an elite, accredited ecosystem. The "Accreditation" status represents a technical access level and does not constitute a legal certification by the Operator.

2.2 Technical Infrastructure: We process IP addresses and metadata via Cloudflare to ensure platform security, DDoS protection, and global performance.

2.3 Communication: When using our WhatsApp Business concierge or Instagram channels, the privacy terms of Meta Platforms, Inc. apply additionally.

III. Data Residency & International Transfers

3.1 Sovereign Swiss Hosting: The core platform and database are hosted on secure, Swiss-based infrastructure by Novatrend (Switzerland). Your primary data remains within Swiss jurisdiction at all times.

3.2 International Data Transfer: To optimize our global reach, we utilize services provided by US-based companies:

  • Google Analytics & Google Ads: For anonymized traffic analysis.

  • Cloudflare & Meta (WhatsApp/Instagram): For security and communication.

  • Important Disclosure: You acknowledge that data transferred to the United States may be subject to access by US authorities under local law (e.g., CLOUD Act), which may not provide a level of data protection equivalent to Swiss or EU standards. We mitigate this risk through Standard Contractual Clauses (SCCs).

IV. Third-Party Integration

4.1 WhatsApp Business: By contacting our Concierge via WhatsApp, you acknowledge that metadata is processed by Meta. We use this strictly for encrypted broker support.

4.2 Social Media: Our Instagram presence follows the data policies of Meta Platforms, Inc.

V. Cookies & Tracking Technologies

5.1 Operational Necessity: We use technically required cookies for security (Cloudflare) and session management.

5.2 Performance Tracking: We utilize Google Analytics (with mandatory IP anonymization). You may manage or opt-out via your browser settings.

VI. No Automated Decision-Making

6.1 Human-in-the-Loop: No accreditation or asset rejection is based solely on automated processing. Every professional vetting process involves a final review by our Zürcher Concierge Team to ensure fairness and Swiss quality standards.

VII. Security Standards: Discretion by Design

  • Encryption: Mandatory SSL/TLS encryption for all data in transit and at rest.

  • Access Control: Strict "Need-to-Know" protocols govern administrative access.

  • B2B Focus: This infrastructure is designed exclusively for Professional/Institutional Users. We do not intentionally collect data from private consumers.

VIII. Data Retention & Governance

  • Technical Logs: Automatically purged after 90 days.

  • Accredited Accounts: Stored for the duration of the professional relationship.

  • Statutory Retention: Transaction-relevant data is retained for 10 years (Art. 957 ff. OR).

IX. Your Rights

Under the Swiss FADP, you have the right to Access, Rectification, and Deletion of your data. You may object to processing or withdraw consent at any time.

Contact: [email protected]

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Bern.

Last updated: April 3, 2026